Last Updated: 17/12/2024
Thank you for shopping at mittalwholesalellc.com! We’re dedicated to providing you with a smooth and enjoyable shopping experience. To make sure everything goes as planned, we’ve outlined our shipping policy below. Please take a moment to review this information before completing your purchase. We appreciate your time and attention.
Processing Time:
All orders are processed within the same business day after receiving payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods:
We use various shipping methods and carriers to deliver the fastest and most reliable delivery service. Mittal wholesale llc reserves the right to choose the proper shipping method and carrier internally based on each specific order.
Shipping Destinations:
We currently ship to addresses within the contiguous United States of America. Note: Customs fees, taxes, or duties may apply based on the specific shipping address and these charges will be the responsibility of the recipient.
Shipping Costs:
Shipping costs will be calculated based on the order weight, total value, and delivery destination.
- Free shipping is offered for orders $55 and above; under 40 pounds.
- A symbolic fee (per pound) is added on orders with a weight above 40 pounds.
- Orders under $55 have a base shipping price of $7.49.
Shipping charges will be displayed at checkout before finalizing your purchase.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment on our website or the courier's website.
Delivery Time:
Our goal is to provide fast and reliable delivery, with 98.2% of orders being successfully delivered the next day. Estimated delivery times vary depending on your location:
|
Circumstance |
Estimated Delivery Time |
|
Orders placed in California before 5:00 PM PST |
1-2 days |
|
Orders placed in California after 5:00 PM PST |
2-3 days |
|
Nationwide orders |
3-4 days |
|
Special categories (e.g., Food, Medicine): |
1-4 days |
Orders coming from the manufacturer or other third party who supplies the product(s); or oversized items and out-of-stock/back-order items, may also have longer shipping times.
Note: Delivery times are only estimates. Actual delivery dates may vary due to unforeseen circumstances or delays caused by the shipping carrier.
Delayed or Lost Shipments:
In rare cases where your shipment is significantly delayed or lost during transit, please contact our customer support team at care@mittalwholesalellc.com . We will do our best to resolve the issue and keep you informed about the status of your order.
Shipping Restrictions:
Some products may have specific shipping restrictions due to legal or logistical reasons. If a product cannot be shipped to your location, you will be notified during the checkout process.
Order Modifications:
Once an order has been placed, any changes, including shipping address modifications, must be finalized within 20 minutes. Please ensure that your shipping details are accurate before finalizing your purchase.
Split Shipments:
In some cases, orders may be split into multiple shipments to ensure faster delivery. If this happens, you will be provided with separate tracking information for each package.
Free Shipping Offers:
We sometimes offer free shipping promotions. These offers will be subject to specific terms and conditions outlined during the promotion period. We reserve the right to change or cancel the promotion without notice.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please contact our customer support team at care@mittalwholesalellc.com.
